After our first agent wasn't meeting our needs, I cold-called Tyler after a mutual acquaintance name-dropped Tyler as an excellent realtor in the Lancaster area. After our first conversation, my fiance and I knew that Tyler was what we needed as first-time homebuyers. He took the time to explain the home buying process while also asking us the right questions to narrow down our search. As we were moving from Philadelphia and new to the area, we knew very little about the neighborhoods in the Lancaster area. He helped us identify the desirable neighborhoods and gave us insight into what to expect in those neighborhoods. In addition to his depth of knowledge, Tyler was always a quick text or phone call away, ready to answer any of our questions. We fully anticipated it would take months before we found something we loved, but within weeks we found our dream home in our dream neighborhood, and we were under contract, beating out multiple offers over the asking price. 20/10 stars!! We cannot recommend Tyler enough.